Spacious, comfy apartment in an excellent location. Melissa and James were very helpful.

Lack of free parking near the flat.

The location was excellent, Check in was super easy and the apartment was ideal for a one night stay in Newbury with every possible amenity on the doorstep. The kitchen facilities were good as was the lounge lay out.

There were a number of issues that can be easily corrected. The bed creaked but the biggest issue was the badly fitted blind. It didn’t reach the floor and being off centre allowed light through at first light. Leading to a shortened nights sleep. We didn’t want to use the bath/shower due to stains in tub. There is heavy staining on the back of the bathroom door and wouldn’t what to guess what it was. The fan was chocked full of dust. The kitchen was functional but the kettle had water still in it. The pots and pans needed cleaning before use due to food residue which lead us to think we had to clean everything. There were only 3 sets of cutlery 4 of us for breakfast and sadly 2 of them were caked with residue probably food with no idea of how long since they were previously used so deep clean needed. There was also some scuffs and dirty marks on the bedroom walls and the bathroom needs some attention in regards to the sealing of the bath , the dirty shower guard, the exterior of mirror cupboard and the stained tub so a bit of tlc/redecoration and cleaning review easily sorts all of the above.

The apartment was spacious and fully equipped with all that you need for a comfortable stay. Location wise, it was spot on. Close to the twin centre and the railway station. The level of service from the staff was excellent and responsive.

Very little to be honest.

Location easy to find and central

Communal areas were grumby. No duvet for spare bed. Towels poor quality. TV didn’t work properly.