The breakfast is great for the value, although every day is the same. The location is more than perfect. 10-15 minutes waling distance from Topkapi, Hagia, Blue Mosque, Bazaar, etc. Tram station is 2 minutes away, Marmaray subway also 250 meters away.

I did not like the fact that none of the staff spoke any English. We were trying with translation app, but still it was hard to communicate. The rooms are small, but clean. There should be a "Do not disturb sign" that you can put on the door, because they clean the room even if you don't want them to. Also it was really hard to request invoice for my stay. It took them 2 weeks although they promised on the last day of stay.

Great location for tourism in Istanbul

Constant AI generated video and music playing in the lobby area.

It is in an amazing location — many historical landmarks are within walking distance. Bahar was helping me at the hotel to get settled and provided great recommendations. She was so helpful and friendly, and can help you book an airport transfer, find a place to eat and more.

They don’t have an elevator, so the deluxe room is on the fourth floor — you have to walk those stairs. I don’t have a problem with that, but maybe inaccessible to others.

I booked Romantic Mansion because of its high rating (8.8) and great reviews, but unfortunately, this was one of my worst experiences. I honestly don’t understand how this place maintains such a high score. The only two good things about this "hotel" are: 1. The location – it’s in the heart of a transport hub (trams, ferries, buses) and within walking distance of Hagia Sophia, the Blue Mosque, and the Basilica Cistern. 2. Deniz (apologies if I misspelled the name) – she is communicative and very helpful.

The Room (403): It was dreadfully small and difficult to move around in. There was only one tiny window, making the room very dark. While the furniture might have been stylish once, it is now dilapidated and worn out. The curtains and bed cover were visibly dirty, and daily cleaning or fresh linens cannot compensate for the poor overall state of the interior. The Bathroom: A total nightmare. There were water stains on the ceiling, mold in the grout, and the cabinet under the sink was rotting. The shower was a disaster: the height was not adjustable, it was extremely difficult to regulate the water temperature, and the shower head was clogged, so the water didn't flow in even streams. A marble sink does not make up for the lack of hygiene. Furthermore – and this is a serious safety concern – there was no lampshade, just a bare lightbulb in the bathroom! Due to humidity and steam, it flickered. This is completely unacceptable. The "Reception": Just a tiny desk squeezed into a corner by the stairs. The staff spoke very little English and was not particularly welcoming. Breakfast: Although the hotel supposedly has a kitchen, no warm food was served. Every day was exactly the same: baguette, tomatoes, cucumbers, olives, some white cheese, yellow cheese, and cold cuts that I didn't dare to try. There were hard-boiled eggs, small hotel jams, some cereals, and cookies. For drinks: instant coffee (no espresso machine), tea, and some diluted juice (cherry and orange-mango?). The place-mats on the tables were dirty and looked like they had never been changed. The area where breakfast is served functions simultaneously as the lobby, reception, and cafe/restaurant. It is a terrible arrangement. I would not recommend this place.