Robenstein Hotel & SPA - Villa

Sehr schöne Lage, große Zimmer mit historischen Möbeln, schöne Bar

Qualität des Abendessens durchschnittlich, Speisesaal unruhig und ungemütlich, Zimmer hätte sauberer sein können bzgl Staub auf den Möbeln

We were treated like royalty at this hotel. So many options for breakfast and the dinner that was served was exceptional. There were 3 dinner choices each evening with soup and salad and also a dessert included. Nice choice of beverages also.

The only thing that was a little disappointing was the billiard room. The lights were not working, so we couldn't play billiards. Someone was coming to repair in 1-2 days, but we would already have left before lights were repaired.

Top Location und sehr gute Betreuung

Der Aufzug fährt langsam.

Breakfast was more than adequate in spread and presentation. The location and the facilities were beautiful. The room (suite) was clean and very comfortable.

Paying a lump fee for charging an E-car (of 25 Euros regardless of how many kilowatt hours are being used up) rather than paying after a meter is ridiculous. The wait staff was undertrained and rather green behind the ears but then haughty and not very on the ball. The food at dinner was meh (we have had much better at 3 star accomodations and other stays in 4-5 star hotels have shown us a far higher standard). The information given at the reception desk was lacking (regarding times, locations of spa facilities etc.) and the process was rather patronizing. Our room (suite) had some maintenance and repair issues in the bathroom (shoddy work adding the soap dispenser, musky old water smell from under the sink).