Grand Mercure Malang Mirama

I was here only for a few hours but the staff and the interior decor made a great impression on me. The staff offered to give me a packed breakfast-to-go at 12:30am as I was leaving for my sunrise tour. The room was beautiful and decorated really well.

Nothing

Nice view

I wish it was closer to the Amusement park or transportation museum.

We had a wonderful stay at this hotel. The staff were incredibly friendly, helpful, and welcoming. The rooms are very spacious, especially in terms of square meters, which made our stay very comfortable. What we really appreciated was that nothing seemed to be too much trouble. Whatever we needed or wanted to arrange, we could simply ask, and the staff were always happy to help. They also arranged excursions for us directly from the hotel, which made everything very easy and convenient. Overall, a fantastic experience thanks to the great staff and excellent service. We would definitely stay here again!

Convenient

The towels colour in the room was similar to the one used for cleaning the floor. Had a massage at the spa and the towels smells damp. Improvement is needed.