Location was fantastic, everything was in walking distance. Easy to access and very quick reaction to any queries. Apartment was nice but some things didn’t work when we arrived. However they were dealt with very quickly.

Some of the things didn’t work and should have been checked before we arrived. I.e. the safe and the oven. Also it was misleading as the picture of the apartment we booked was not the one we got.

Spacious and clean, close to the Victoria tube station. The staff were very quick to respond to any queries. Kitchen had good array of dinnerware, pots and utensils. Sainstbury?.Tesco and 1 other store within 5 minute walk.

All instructions for operating micro, heat etc needed to be done by QR code when just a simple note by the appliance is quicker and less time consuming. Never did figure out the micro which theoretically should be the easiest thing to do. A pair of scissors would be a good idea to add to the apartment.

Excellent location

A few items missing in the kitchen: only one pot. Two would be nice. No ice tray in the freezer. Dishwashing soap should be provided as well as an extra tea towel.

The property location is convenient as 5-7 min walk to Victoria Station. The apartment was clean on arrival with basic amenities .

Our stay was disappointing, mainly due to a major issue with the air-conditioning in the master bedroom. The AC was not working throughout our entire stay, and it was evident that this was an existing problem before our arrival. We had specifically called ahead to confirm that everything was working properly, but this was not disclosed to us.We had specifically booked this property as it air-conditioned. A small portable cooler was provided as a temporary solution, but it was ineffective and did not adequately cool the room. The management team initially asked us to be patient while repairs were being arranged, but unfortunately, communication stopped after that. We did not receive any further updates, an apology, or any gesture of compensation despite the inconvenience and impact on our stay. The apartment itself was reasonably presented, but the basic amenities could be improved. Supplies such as soap, shampoo, coffee, and sugar were only provided in limited quantities, enough for approximately two days, which was insufficient for a longer stay. Overall, the biggest disappointment was not just the unresolved AC issue, but the lack of communication and customer care in handling the situation. Guests should be informed of major issues before arrival, especially when they significantly affect comfort during the stay.