Casa Bonita Hotel & Luxury Residence

The property is beautiful

Parking is a bit complicated. There is a parking lot but access isn’t for all kinds of cars. Also, WiFi was terrible!

Beautiful hotel; super friendly staff (Miriam at the reception desk went above and beyond); delicious breakfast; nice pool; very clean and nice rooms; the shower was incredible. Overall beautiful property

I didn’t realize the property was so far from downtown. But I have to say that the hotel made up for that by providing free transportation during the day. And we appreciated, in the end, being a little removed from the busy and touristy center

We liked the quiet neighborhood.

The room was small and stuffy

The main outside are was nice. The staff are really friendly and kind.

The hotel is dated, the rooms are not 5 star level. The communication of the staff is pretty poor, finding out basic things and not being let know if costs etc until you ask them is not great. I felt they are trying to be 5 star level but didnt show 5 star quality in any capacity. The shuttle bus that was offered to take people into the centre of the city, was out of operation 3 out of 4 days that I was there, which messed up my plans, and personally cost me money using regular taxi services. All in all, they are more like a 3 star service posing as a 5 star, lots of work to be done.