Studio 6 Tucson, AZ - North

The customer service and how they made me feel that I was important and went out of the way to to assist

Nothing

I really appreciate the Studio side of this complex. I have stayed at this property several times and it suites my needs exactly. That is when all of the Studio aspects are in place. The front desk is always accommodating and gracious. They love my dogs as much I do. The location is convenient to just about everything you may think of.

With each successive visit things are inconsistent in my room. While idea of the back lit headboard is brilliant. Placement of the switch can be a search and destroy mission. The main light and TV switch association another brilliant protocol to foil those who pass out with the TV blaring.. HOWEVER. Flip the mattresses. Ice bucket AND coffee maker in the studio. Please, for the love of all that is human. Bad enough I have to walk the dogs first thing I want coffee to go with it. The kind I bring. And yes, I know you have it in the lobby. The train. The freeway. But you can’t hear them much inside. The perpetual cigarette butts at the entrance. Disgusting and rude. I totally appreciate the first floor consideration. And I’ll be staying there again, I’m certain. I overlook the obvious because it works for me.

Staff Alexis and John especially great service

N/A

Walking distance to my storage unit and a Circle K convenience store and a donut shop. Full sized fridge. HBO

Room air conditioner smelled like body odor and urine. Other rooms did not have that odor. Bathroom door had cracks indicating that it was kicked open. Bed was well used and had the feel of a mattress pad that was lumpy. I slept sideways to get a more comfortable position. Interior hallways had weird odors. Use of automatic air freshener would help, but wet dog odor is hard to mask. No pet areas, so dogs did “business” in parking lot or graveled parking space protectors. Advertised “cooktop” is nonexistent in this motel. Booking.com needs to update their listing. Toaster set off smoke alarm.