Location Private Parking Cleanliness

Open plan bedroom on top floor. Lack of hand basin in one toilet No toilet on ground floor for bedroom Overly complex lighting - switches everywhere and no apparent logic to what operates what

Great location close to the heart of Honfleur. Modern, slightly quirky house and layout, generally well-equipped and maintained. Good communications from the management company with clear instructions of how to access keys and property.

There was a constant hum and bubble from the hot tub that could be heard in the bedrooms on the top and third floor. Also, the advantage of private parking on site was a big attraction - however, as the house sits on a narrow road with cars parked across from the entrance, anything larger than a small car is extremely difficult to get in and out.

L’emplacement était idéal, avec une maison d’architecte complètement faite pour un séjour entre amis ou en famille! Les équipements étaient au top, avec le plus pour le jacuzzi sur le toit! Literies confortable , entrée autonome au top, petite attention avec bouteille de cidre à notre arrivée . Le logement correspondait tout à fait à la description et pour un rapport qualité prix exceptionnel . Idéalement placé , à deux pas du centre du port! Parking privatif . Au top!

Rien

The place seemed great, but I don't feel we really got it on a good day. the beds were big and comfortable, but so much stuff we couldn't figure out how to use, with no instructions or support. Looking at other reviews, maybe we caught them on a bad day and a combination of things didn't go well. The location is just perfect, the hot tub is fantastic, when it works, but I just came away feeling a bit miffed. The T+Cs mentioned a 1000 euro deposit, this wasn't taken, so good there, I think if it was, then this would be a much worse review score.

Check in: I messaged saying we will turn up at 5pm and was asked to phone them 20 mins before turning up, quite clearly messaging would've been better. The phone was a French office number "option 1 for ... option 2 for ...." I waited it out and got through, but quite a hard phone call. When we turned up I was told to park in the peage parking, then I could park in the private space at my leisure later. It's really quite hard to park (we have a VW Sharan) and I just felt the person checking us in was in a hurry. We got a quick briefing and were told all the information was in a folder. But TV/wifi/speaker we couldn't use. Thought I would message them later as we wanted to go for a walk and meal.... came back and there was a homeless person sleeping in the covered garage. Given the phone number seemed hard I contacted them on their second messaging option (at 21.18) - didn't get a reply until 09.46! Also - only 1 set of keys and it's really easy to lock yourself out with the Yale-type lock with no support. I think at the price point, evening support needs to be provided. 2nd night the Jacuzzi temperature didn't work (again needed until the day after to fix). Final day, said we would leave at 11.00, the concierge company said they would meet and pick up the keys. Traffic in Honfluer looked really bad and we had a ferry to catch. No-one turned up, so we left the keys secure behind the automatically locking door and left. I felt my phone go as we were on the way out of Honfleur but didn't want to stop. When we stopped... I had a missed call at 11.10, a really snippy message at 11.42 saying they were at the property at 11.01 and we should've stayed for them to inspect the property (why wasn't this mentioned before?)