L&H Gran Vía Valencia

Staff so friendly

Nothing

Good size room, everything you need. Immaculately clean and well looked after. Air con, safe, hairdryer, tea , coffee , water etc. Staff amazingly friendly and very knowledgeable and helpful

The roof top pool was a little small - but to be fair we didn’t have time to use it

We absolutely loved our stay here! The staff are incredible and honestly from the moment we arrived, John made us feel so welcomed and comfortable. Every staff member we interacted with was outstanding in their hospitality and this paired with the decor of the room, the stocked and complementary mini bar, snacks and sweets in reception, the comfortable beds and also the room service, we had an exceptional stay.

The literal only thing we didn’t like was there was a bit of a strange smell in the bathroom, that smelled like something wrong with the pipes. It wasn’t always there but when it was it was not pleasant. It didn’t ruin our experience at all though!

Great location just at the entrance to the old town , lovely roof top bar … modern hotel. Offered a free breakfast on our first morning which was really nice .

We had booked a corner room with balcony and I had messaged the hotel to say we’d love a room that we could sit outside … however on arrival the corner room had 2 really tiny balconies that were only possible to stand in … really small. I felt like the images on the website were misleading. The receptionist offered us another room the following day with a patio to sit outside.. however this was now at the back of the hotel, ground floor with a gigantic wall going 7 stories all around the patio with windows looking into it all they way up .. impossible to get any sun .. and hence the room was really dark . Also just a note to say that the daily cleaning service only made the bed .. nothing was cleaned down and no used glasses removed .