Art Club

Location Staff Cleanliness

This hotel has no lift, so you need to bring your luggage and you have to go by stairs Bathroom showers are old and malfunctioning Phones sometimes do not work Complaints are not listened to quickly

Təmizlik

Klima yaxşı işləmirdi

Amazing location in the heart of the old city, a short walk away from all the main attractions. Rooms are beautifully designed and spatious. We had a phenomenal experience with the staff. After my partner had a medical situation, the reception worker called for us and explained everything in Azerbaijani. After they sent an ambulance, he accompanied her and translated everything between her and the EMTs! The next day we also met a manager, who checked in on us after all of that, and was also super friendly and happy to give local recommendations.

Walls are thin, so there is eventual noise from neighbours or the hallway. For a while, we could hear someone's TV playing. At least at the time we were there, breakfast was not being offered. I asked about it, and reception said he would call a partner restaurant or hotel to see if we could have it there. Only the next morning was I informed that I could, but in the end it started too late for the tour we were doing. The location is very pleasant and practical, but bear in mind you'll have to walk out of the old town to call a Bolt, although it is only a few minutes.

Excellent location in the Old City — everything is within walking distance. The room was clean and comfortable.

Our arrival was very difficult. We landed early in the morning after an overnight flight, and roads near the hotel were closed for Formula One, so our transfer had to drop us some distance away. When we called the hotel for help, we were simply told to follow Google Maps. We ended up walking street to street with luggage and a young child, struggling to find the entrance. When we finally arrived, there was no one at reception. We waited around 20 minutes, even after calling, and were about to leave when a staff member appeared. This was disappointing, as we had confirmed our early arrival with the hotel in advance. The ground floor also has a strong smell of cooking meat from the café, which is unpleasant when entering and leaving.