Lovely place to stay, facilities were great besides the pool not being heated. Had a problem with a light in the bathroom but it was fixed immediately

Nothing

Great location.

There’s no instructions about how the TV works. Asked someone to help but nobody turned up.

The size of the apartment and the comfort of the bed were exceptional

Lack of coffee pods

Location is everything this hotel is walking distance to darling harbour, china town & Pitt st mall

We arrived at 2:15 our room wasn’t ready which is fine check in was at 3pm however we arrived back at the hotel at 4:10pm to find out it still wasn’t ready we had an over tired 2 year old who needed a nap we were told we could go to the lounge. Our room wasn’t ready until 4:55pm and I had to go ask if it was ready they didn’t call/text me. Almost 2 hours over due and all they did was give access to the pool and lounge. The room was mostly clean however 1 bathroom still had hair in the sink and floor. Even over peak season an almost 2 hour delay into our room is abit ridiculous and no compensation or apology.