AC Hotel by Marriott Washington DC Capitol Hill Navy Yard

Roof top

Na

The staff was excellent. However, for the price, it is overly expensive. The rooms were very comfortable and clean. We slept very well.

There was no parking garage available, only valet, and valet is very expensive. The situation forced me to park on the street. The breakfast was ok; the only thing was the eggs were clearly powder and the oat milk was spoiled. The breakfast is also overpriced at $25 for adults and $12 for kids. The kids are reasonable, but the adult is extreme.

The cleanliness? The hospitality

Unhappy stay! Aug 7-8,2023/ asked for 3 keys, got 2, 1 didn't work.. reserved for 3 ppl- only 2 cup, 1 washcloth and shower gel in tub empty/ toilet seat and TP holder both loose/ bath door almost pinched fingers! / staff couldn't answer questions about lights in room/. AND WORST OF ALL THE AC NEVER COOLED ROOM BELOW 74! It was cooler in hallways!! And No One ever came to check or call us back when we complained! Very poor service for such an expensive upscale facility! And sad that staff was overwhelmed, not enough help, for an expected busy night!!!

Unhappy stay! Aug 7-8,2023/ asked for 3 keys, got 2, 1 didn't work.. reserved for 3 ppl- only 2 cup, 1 washcloth and shower gel in tub empty/ toilet seat and TP holder both loose/ bath door almost pinched fingers! / staff couldn't answer questions about lights in room/. AND WORST OF ALL THE AC NEVER COOLED ROOM BELOW 74! It was cooler in hallways!! And No One ever came to check or call us back when we complained! Very poor service for such an expensive upscale facility! And sad that staff was overwhelmed, not enough help, for an expected busy night!!!