Bloom Hotel - HITEC City

Cleanliness and close to our work place. Complimentary snacks and sugary drinks.

Wi-Fi: Extremely weak in the rooms, making private video meetings almost impossible. We had to sit at reception for a better connection, where vendors sometimes spoke loudly without staff intervention. Air conditioning: The fresh-air intake had apparently been switched off for a long period, making the room air uncomfortable and causing me to feel unwell. Customer service: Most disappointing was the manager’s response. Despite knowing that a customer had become unwell, instead of showing understanding, the manager made the cancellation process unnecessarily complicated through repeated communications.

Everything staff was very nice nd lovely breakfast spread.

Location and staff are good

Ac was not working in my room and the window was not open it is sealed a bit suffocating

Location

The staff made the mistake of assigning my room to some other customer. They were given my room keys and entered my room while I was sleeping. I have heard this happen in other bloom properties as well. I will think twice before making a booking with them again.