great house!

The house was great! Loved the neighborhood and the canal it backed up to! It would bean easy 5 stars except for one person I had to deal with at the management company. After some questions about the pool (and having to call 3 days in a row) I had to deal with Peggy. She may have been having a hard day (we all do) but she was rude and hung up on me after lecturing me for doing things I didn’t do. She also gave my phone number to the pool maintenance man when I specifically asked her not to. I was on vacation. I didn’t want to deal with their pool. I honestly thought that was so wildly inappropriate of her. My phone number is private.

Pool was dirty looking as well as pool deck. No room for chairs on deck. 2nd bathroom which was ours backed up. Plumbers came twice. Left a big mess which we had to clean and used all the toilet paper. Many light switches were very confusing. No light in overhead fixture in guest bedroom. Tv never worked in guest bedroom. Light in 2nd bathroom over toilet did not work. Since my husband lived on Marco Island for 20 years we knew where to eat and shop.Lastly, the rental company Horizon has a very unpleasant way of dealing with guests. These rentals are expensive and you should expect better. I have rented many vacation rentals and this was a first being treated so poorly.

The location of this house was perfect. Can walk to Tigertail Beach and free parking at South Beach. The pool area wasn't clean and the pool itself wasn't usable (looked like algae growth). Could have complained to get it cleaned, but we were only there a short time.