The terrace in apartment on a sunny day is worth any of the small issues. There was no bathroom soap, there is a loud nightclub right behind the building, the door lock was tricky….all minor things. The location was beyond perfect and view terrace was spectacular with the view of the rooftops and the mountains. Bring ear plugs for the annoying techno music that occurs from 10-2am every night.

We really enjoyed our stay at this apartment. The laundry in suite was terrific, even without a dryer. Place was clean and bed is very comfortable. Getting the concierge transportation to the airport was also really seamless, right on time and a terrific driver.

Check in is too hard, have to contact someone via phone after landing from 20 hours in the air, meet them on site, get key. It would be so much easier to have it all settled before departing.

Actual apartment was comfortable, clean and we'll appointed. The lift not working on the day we arrived, and carrying all our luggage up four flights was an unenjoyable start (unusually hot day and no a/c . . . Location was convenient to lake activities and old town shopping, but panhandlers and a chap with his dog and all his worldly goods sleeping one doorway away made evening strolls uncomfortable. The road out front is a major bus route and thus wine on the balcony is a bit noisy, but really not too bad. Lake Annecy is beautiful, but the town is dirty. Saw more homeless in 2 days than in a week of Paris sightseeing.