Girls' trip for 5 ladies to see tennis at Indian Wells. The property was perfect for us. It was lovely, clean, great amenities. We loved the pool and spa, outdoor seating areas, and even enjoyed playing some ping pong! The rooms were lovely -- everyone had their own space. The casita was a nice extra space and the person who stayed in there loved it. The bathrooms were clean and well appointed. We were really convenient to the tennis and everything else. Would absolutely stay there again. The management company was responsive and easy to work with. One suggestion was that the main house was at times a little warm, and a few hooks in the bathrooms would be great to hang wet towels and robes, etc.

Perfection

Great house. Perfect to enjoy week at BNP. We walked to Tennis Garden everyday. We loved the backyard in morning and evening. House is very clean and quiet.

We pulled up to the house and were shocked to find it under construction and concrete dust all over the driveway. Since it was under construction the garage was full of debris, concrete, materials and the power was disconnected so we could not park in the garage or open the door. The washer and dryer had been disconnected and there were no lights in the driveway so we had to unload our vehicle in the pitch black.When we asked Sara the property manager why we were not told about any of this before she said it was an “oversight” and the construction was supposed to be done 2 months ago. How is that an “oversight” not telling us and letting us know amenities listed with the house were not available?When we tried to take a shower in the primary bath the hot water knob was stripped out and did not work, so no hot water. This surely would have been noticed by the cleaners if they had cleaned the shower. The house manual ( which they want you to consult for everything) is not up to date. The Wi-Fi connection and password is incorrect and says the gardeners come on Thurs but the gardeners showed up on Friday and left the side gate open!! It’s a miracle our dog did not get out and get lost in a neighborhood he’s not familiar with. Things happen but most of these things happened “before” we got there.We texted Sara to let her know we checked out a day early and she texted that she wanted to talk to us that afternoon about our stay. We said no problem only to have her never call us.