It was unbelievably hot because no air or fans were on nor were there instructions of HOW to turn on the ac units but called the person on call (ALLIE) and she handled everything immediately with explanation,etc

We so enjoyed our stay at Kona Makai. The grounds are beautifully kept, parking was great and easily found a spot every time we pulled in. There was a pool and hot tub, awesome area to grill with 4 built in grills with propane, ping pong table and small gym. Lovely spot by the grills to watch the sunset. You can also easily walk out on the lava rock beach. The unit was perfect for four of us! A wonderful surprise was that it was so stocked! Trash bags, toilet paper, paper towels and more! Full kitchen with everything you need. When we grilled, we even found a meat thermometer! There was lots of sunscreen and aloe there which was nice especially because you need the reef safe sunscreen. Several beach items when we were there, noodles, chairs, coolers, umbrella, beach towels, snorkels and sand pails. It is close enough to the strip in Kona to walk for shopping and dinner but far enough to not be in the hustle of it. Would have liked there to be tennis rackets since there is a court but not a big deal at all. There were pickleball paddles. I loved that it was a quiet community so I would suggest being mindful of that as you plan a trip with small children or if you are into lively night life. Quiet hours are 8p to 8a. A lot of rules at the pool about no floats or jumping, no kids until 13 in the hot tub. Overall a beautiful place to stay on the big island!

This is a nice condo in a great area. Parking is easy and plentiful. You need to be prepared to walk a bit of a distance from the parking lot and then up three flights of stairs, which was no problem for us. The kitchen and bathrooms have everything you need. The kitchen even has a rice cooker, which we put to good use. No need to buy sunscreen, there is PLENTY in the hall closet. They also have lawn chairs, umbrellas, snorkel gear, coolers, and other things you may need to use. We liked having laundry in the unit. The beds were nice and comfy. It was nice having air conditioning. It was a very hot week in Kona and the AC struggled to cool it off inside, but it's much better than not having AC at all. The downstairs queen bedroom has the best AC that quickly cools the bedroom off. The loft never got cool because it relies on the one AC that cools the whole kitchen and living room too, so my youngest son slept on the couch, which he didn't mind. There's really not much the owner can do about the outside temp, though. Like I said, it was much better than staying somewhere without AC. Whoever uses the loft bedroom needs to be someone capable of climbing a small, spiral staircase. We had no trouble with it. Overall, it was a great stay and we were happy with this place.

We stayed five nights. The grounds are beautiful and garden-like. The condo is well-equipped and comfortable. The kitchen has every tool and utensil you can imagine. The hosts have sunscreen available in the unit and beach gear. There were a few small hiccups with fan remotes while we were there. The property manager was quick to reply to a request for help and the handyman came out the next day. Communication was great!