Everything was great during our stay.

Great stay… house was exactly as advertised.

We did not actually stay at this property, as our reservation was cancelled by the host/Vrbo at the last minute due to a plumbing problem which they termed "environmental issue." This was of course disappointing, but luckily we were able to find another house, which "Vrbo care" helped with. And I did get an instant refund from Vrbo. The host(s)/property manager Eric/Jovie had been very friendly and welcoming in all our communications up to that point. I am sure he was as surprised and disappointed as I was that his property was suddenly un-inhabitable due to the plumbing issue.We used to live in the area where this property is located, so I can speak to it being a nice neighborhood with plenty of walkable green spaces, parks, trails, and sports fields. In Concord there are lots of restaurants and diverse cuisines to choose from. One drawback is that you have to go through about 18 traffic lights to get from this neighborhood to the freeway I-680. BART stations in Concord and Walnut Creek are about 5-7 miles away from this house.

When we arrived at the house we were excited and I would like to have given a good review...but the more we settled into the house the worse it got. The location near the park was ideal for my grandkids and the proximity to services and restaurants was excellent. However, the beds were horrible (more like futons with wood slats and cheap mattresses). The bunk bed was dangerous, the ladder was attached with only one screw and splits in the wood. The second queen bed had a major center support that was broken. The electrical outlets in the master bath didn't work and when we texted the host he said something about a repair man, but nobody showed up. We never found the house manual which the host had mentioned in one of his texts....so no instructions on electronics or any other house information. When we couldn't get the TV streaming to work the host wanted us to take pictures of the TV screen. So I texted him and ask him to call so we could discuss....he went totally MIA and we never heard from him over the next three days. Prior to moving into the house he had been responsive and he even asked me to take out the previous renters trash for him. I would suggest that the owners change their cleaners. The house definitely needs a deep clean and the refrigerator should not be left with open, partially used cartons of cheese dip, open gallon jug of water, old salad dressings, giant partially used ice cream in the freezer. I think this decorator house needs a new decorator