PRIME CITY HOTEL KLUANG

Did not have the breakfast. Not in town center.

Rooms cleanliness were non very good. The mugs containing the toothbrushes were filthy. Cushions smelled. There were a few crawling ants on the coffee table and sink top. Staff were extremely friendly: Faiz and Reen, housekeeping requests were attended to immediately. Lobby area was nice and clean, rooms are spacious but old and needed refurbishing, hotel has its own car park, not many have their own in Kluang.

decent hotel and nice view from room

scheduled housekeeping not available after 5pm. The first time in my life i called and was told housekeeping has gone home. Swimming pool not well kept. i am surprised the cafe staff during breakfast also taking food like nasi lemak and toast from the guest spread .... that also new to me as they spreading the butter on the toast, the guest waited aside as they taking food together at guest spread. i think need to inform the staff on protocol in dining area

Near the food, work location

My toilet was not good in conditon of flushing

good wifi connection

old facilities