a beautiful, well-appointed home on a gorgeous lake.wonderful landscaping, new home with new furniture, comfy beds, plenty of linens, fun game area

Really great family stay at crystal lake for a family wedding. Comfortable beds and nicely appointed bathrooms and kitchen. Great fire pit and bbq area. Def recommend!

We loved our stay and the great outdoor space especially. Only hiccup was that we had been told there were life jackets to use and there were not any available. We left a few items behind and the property manager kindly mailed them to use which was so appreciated! Would definitely stay here again!

We encountered numerous issues during our stay. Just a few days in, all plumbing failed for a full day due to full holding tanks, forcing some to go to the bathroom outside at night in the rain. Toilets couldn’t be flushed, showers and sinks were unusable, and our contact spent the day coordinating with the manager, plumber, and septic service. We also had to address other problems—buying gloves to pull thistles from the beach/playground, cleaning a filthy grill, and leveling an unsafe dock ourselves. Outside, there was goose poop on the beach, no propane in the grill, and difficult to access the beach barefoot. Inside, beds lacked top sheets, laundry was left in the washer and dryer, coffee grounds were in the pot, vacuums were dirty, the fridge wouldn’t close properly, blinds were inoperable until we zip-tied them, and windows lacked screens. Trash had to be stored in the garage, creating odor. While the home’s lakefront location, spacious living room, outdoor dining area, electric firepit, and extra fridge/freezer were appreciated, the property was poorly maintained and ill-prepared for guests. The manager was unempathetic, offering no compensation until VRBO was contacted, after which we received only a partial refund of the cleaning fee.