Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house has great bones. However, the ceiling leak was horrible. The overall cleanliness was not great. Many items in the home have fallen into disrepair

Stunning home, great location, prompt responses from rental agency

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect house for all 16 of us, including 4 couples and kids 17 to 3 months. Huge kitchen, big pantry & two dishwashers came in handy! Upstairs king rooms are huge! One master has a closet big enough we made a nursery and another has a large hall that can be closed off to make an additional bedroom. We had a family of 5 in that master suite room and it was perfect. The front porch and back pool area has tons of wasp nest but management was quick to respond and send people to address it. We still used the pool and enjoyed the new furniture on the deck. One tv didn’t work, one lamp was broke and no working locks on the master doors which was tough for privacy and keeping a toddler from running out.Overall amazing location and house and would rent again!

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our group of 20 enjoyed the spacious house and its amenities. The bedrooms were comfortable and contained nice bathrooms. The kitchen and dining areas met our needs. However, the pool was a disappointment all week. It was not clean upon our Saturday arrival. Island Time sent out a new pool company on Monday as they admitted the current company was underperforming. On top of confirming the pool was not cleaned, the new company advised the pool was leaking and needed a new pump. These issues could not be resolved during our trip. Instead, Island Time dropped off a hose which we used to refill the pool every day. As the pump was not operating, the water was often murky and riddled with debris. Island Time advised they might provide passes to a public pool, but we declined as we wanted nothing more than to enjoy a pool at our own place. The pool was cleaned and shocked twice midweek, so we were able to use the pool a bit, though the water dirtied quickly due to the pump failure. In total, we lost two days of swimming and dealt with subpar conditions the rest of the week.Our group would return to this house in a heartbeat if the pool was repaired. Though it has been a pleasure booking through Island Time in the past, I don't know that we would book through them again as no reimbursement or future booking credits were offered. It is troubling to see a property rented out with existing maintenance issues.