JGSTAY - Times Square

Great location, close to everything. Restaurants, public transportation, and just 2 blocks from Times Square. The room was clean and bigger than we expected, and the bed is very comfortable. We stayed on the second floor at the front, which has big windows. The windows don't have blackout curtains, so light from the street comes through and the room doesn't get very dark at night. Even though they are double windows, there was still a little noise at night. It didn't bother us, but it could be a problem if you're a light sleeper. There is space under the bed to store large luggage if you need it. The second floor has a shared sitting area with free coffee, hot and cold water, and a washroom. In the basement there is a shared dining room with a microwave. There is always someone at the reception. There is no elevator, but they offer to help you with your luggage.

The room could use a bit more space to hang clothes, and given its size, a small table would be a nice touch.

Location Comfortable bed Good AC 5th floor is relatively Quiet (from the street)

No elevator Fan noise in ALL the bedrooms The bathroom is poorly designed (faucet too small to wash your hands + the Shower spills water everywhere...)

Location is fantastic, close to Broadway shows and restaurants. Staff was also very friendly and helpful. They even helped carry one of my bags upstairs,

No elevator, but not an issue, really. There is a slight rumbling from the subway underground that comes through occasionally.

The location was ideal for going to Broadway plays which was our main objective.

We have stayed in compact hotels before but this one felt very cramped. There were no elevators and this should have been made very clear, especially since we had luggage. We were initially assigned to the 4th floor but were able to negotiate for the 3rd floor. The shower shield was inadequate and as a result the whole bathroom floor was covered with water after taking a shower.