Sportsview Hotel Kasarani

The first room I had wasn't good. The second day I changed for a better room (with surcharge) and the difference was huge. The room had good size, the shower was good, the bed confortable. A little noisy in the morning after 7 am due to the gym.

The first room I had was really average: no air con, very hot (exposed to south east) and very noisy because near the pool (on sunday ther was loud music up do 2 am !). Service is always very slow, whaterver you need. Bring a drink at the cafe, takes 20 min. I asked some ice in the room, the first time arrived after 30 minutes, the second time never arrived.

The head of housekeeping is marvellous. She immediately moved us to a nicer room which made a real difference given that we were there for five days. The gym classes are full of spirit! I highly recommend them. Some of the gym equipment like the cross trainer needs maintenance. All of the staff could not have been nicer and the price for drinks is very reasonable. We are vegetarians and we had excellent dining options as well. The rooms are very pleasant- spacious and exceedingly clean.

The cross trainer needs maintenance.

The stsaff and setting of your Hotel is very friendly and relaxing. Always very clean, organized and attentive to guests needs. Manager makes great efforts to thank us for staying and making sure all is well.

Nothing really.

nice friendly staff - safe environment

the only let down is the food is terrible - worst food ive ever eaten - better to order KFC up the road than eat any of the hotel food which is almost inedible