The Westin Cincinnati

room was as advertised, no working ice machines, breakfast area was disappointing, the display for the menu was not working and the staff did not acknowledge us while we were standing there waiting to be helped

Very nice, clean hotel. Quick check in process

We arrived and checked in quickly. They upgraded our room to have a view of Fountain Square which was nice. The room was clean and the mini fridge was cold. That was a good thing because the ice maker was broken on the 12th floor. We didn’t use the workout room but we DID take advantage of the bar and a HUGE shout out to Dan, the bartender! Super cool, super professional, and has great taste in breakfast joints. He recommended Maplewood Cafe and the lemon ricotta pancakes. Freaking delicious and enough for 2 people! The one issue I had was on our last morning we ran out of toilet paper so I ran down to the lobby to get some more. I stood in line, patiently, while the attendant was helping someone. When it was my turn, she took the flight attendants and pilots that arrived after me and were in line behind me. Fortunately for her there was another staff member and he helped me. He apologized and gave me the to. That was the only issue we had so I’ll still give them a 5 star rating. Warning: the parking garage is terrifying to drive into. Had we been in a car and bigger than it was I’d have hit the wall a few times. Tightest turns I’ve ever seen.

Amazing place to stay as always.