Pan Pacific Suzhou

Really helpful and kind staff. Free breakfast buffet that had a gorgeous spread with food from Asian and Western cuisines. The property is magnificent, really embodying the hallmarks of Jiangnan architecture.

The hotel design is full of local history elements but still comfortable in modern sense. Services are excellent, staff are helpful. Room is big and quiet. Laundry facility is helpful for long stay. Location is convenient to the subway stations

Very nice hotel, breakfast is excellent too

This hotel is in a beautiful setting and I would highly rate it except for two issues. One is that the air conditioning does not go lower than 23 Celsius. We tried 2 rooms and same result so it is a hotel wide lower limit. You cannot have 19 or 20 Celsius. Second is that the very nice pool is overrun with kids taking formal swim lessons. Multiple groups of them. The hotel seems to be running a side business of a community swim club. Very unpleasant for hotel guests, especially us as we filtered our hotel search for hotels with pools since July hot weather.