Homewood Suites by Hilton Durham-Chapel Hill / I-40

The suite was good sized and well equipped. We were in and out a lot. Staff was very helpful. Location great for areas I wanted to visit.

Maintenance needs improvement. Lights needed to be replaced in our room, the fan was not working and the stopper in the sink needed to be fixed. For what we paid, these items should have been done before we arrived. The cleaning staff should check all items in the room before leaving and making ready for the next customer. The hotel did move us to another room which we appreciated, but inconvenient as we had to pack all items up again after unloading.

I would like to praise the staff for their professionalism, friendliness, and flexibility. Although we had made a mistake in our reservation, the staff worked around it to our benefit in a most welcoming manner. The kitchen staff also went out of their way to accommodate our needs.

Amazing... Have stayed there several times.