UNA Hotels Galles Milano

We had a very comfortable and pleasant stay here. The staff was very helpful. We had the unfortunate experience of not arriving with our luggage. When our luggage was FINALLY scheduled to get to the hotel, I asked the staff to let us know when all our bags arrived immediately, regardless of the time, and that's exactly what they did at 12:30am :) The breakfast was also good, I just wish they would vary it a little more on a day to day basis. Regardless, everything was tasty. The location is also excellent! For us, it was very convenient to be that close to so many stores since we had a few things to buy while our luggage caught up with us. We will definitely stay here again in the future!

Excellent location. Great indoor swimming pool. Delicious buffet breakfast. Close to subway stop and shops. Very pleasant staff.

A little far from the train station.

My husband and I stayed for 2 nights at this hotel and had a very comfortable stay. Check-in and out was simple and we were greeted warmly and efficiently on arrival and departure by reception staff. Our room was clean, with lovely soap/shampoo/conditioner available. The bed was extremely comfortable with lovely bed linen. The double glazing ensured peace from the streets below, with the exception of the odd emergency service passing! Breakfast was varied with a wide selection of buffet items. Tables were regularly cleared and wiped down, ensuring efficient seating. Constant replacement of food also ensured excellent availability. Staff were courteous and attentive and the panoramic restaurant provided a rooftop backdrop to Milan. We did not use pool/spa facilities but were made aware of these, and how to access at check in. I would have no hesitation in recommending. A 12 pm checkout time (standard) was welcome given that we had a late afternoon flight home. We would have no hesitation in booking again upon return to Milan.