Grand Beach Hotel Surfside

On the first night that we arrived and went out for dinner when we came back, the air-conditioning wasn’t working and it was already past midnight. We called the front desk and they moved us over to a beautiful room. They were so accommodating everything was already unpacked in the initial room and they took everything themselves and they were very accommodating and very kind. Specially so late at night.

Great place to stay

Great place

Really great property. The helpful, pleasant staff was the highlight but the property itself far exceeded my expectations The best value I’ve gotten from a hotel in a long time. The location is obviously great. The lobby was big, felt fresh and had great art and sculptures. The lobby was also very well maintained. The room was very clean and large especially by Miami standards. Only complaints were lack of complimentary water in the rooms and the coffee setup in the rooms is not ideal. There’s an Nespresso type machine but no pods. The eagerness of the staff to help was the main takeaway. Front desk, valet and bell were very professional, eager to help, and pleasant. Michaelangelo particularly made things very smooth. Can’t wait to go back!