Radisson Hotel Oscar Freire

We loved our stay at this hotel in Sao Paulo! The location is fantastic! The room was quiet, clean, spacious and comfortable. The staff was super helpful and friendly, and the breakfast buffet was delicious! We would definitely recommend and would definitely stay there again!

Staff was very helpful

This hotel was located in a great/safespot. It was pretty quiet off the main road. The room was large and clean. My room was ready right on check in and after travelling for 24 hours I just wanted to nap. Unfortunately house keeping kept ringing my bell while I was napping. I tried ordering room service for dinner and after 1.5 hours I called to check on the status and the order was never put in. They put my order in and another hour later, I got it but the order was wrong. The pool on the roof has no towels and i used the phone to call the front desk for towels and they never showed up so I left without swimming. Upon checkout they said they would email me my invoice, I never received it. I put in 2 online requests for my invoice as this was a business stay and I still haven't heard from the hotel. So although it's safe, clean and large, the customer service is lacking severely.

M