Basingstoke Hotel

Friendly and helpful staff

I had a Large Double Ensuite Room. Quiet Location. To Improve :- Do not use an Extention Lead for the Large TV - a hazard for guest to wheel the extension lead to a socket Drill the TV into the wall facing the double bed The chairs around the table looks like a meeting room - please remove and the office chair opposude the dressing table does not match. Decor is outdated. Perhaps antique decor as it would suit the hotel and buildings Cold table in bath is hard to turn Sink is blocked in bathroom needs to be unplugged Rusty metal taps and plugs needs to be polished Dryed flowers are outdated fresh flowers are better ie roses and champagne for Guests Fridge was dirty needs a kitchen cleaner and dusty underneath too low needs to be put at a safe height to avoid back injury. Curtains are winter and should be summer Garden has huge potential ie a strawberry garden with herbs. Its overgrown. Windows are broken locks are not attached. Note pad and paper essential. Not enough Tea bags too many herbal teas. Leather polish for sofa. Wallpaper damaged needs re painting to lighten room with pictures Art / Hampshire History as location is beautiful. Dutch German and French translation please. Walks nearby with a guide to walks with pack lunches available. Bus routes and shops. Excellent hospitality.

Ask for a fan for your room this summer.

Nice staff was very clean food was good nice location