Seven Crown La Paz Malecon

The staff...If there was a 6-star choice I would have given it. The front desk people were always there to help me with my needs. The building is well maintained and the house keeping was very good. The location on the Malacon is very good as well. I'll try them out again next time. Thank you all very much for your assistance during my stay. Best Regards Craig Scheer my stay was from 06/23-07/02 room 312

I was disappointed at first that it didn’t have a pool but it ended up being a great hotel and with all the beach proximities, the pool was not needed. The rooftop restaurant is amazing! Very clean hotel and our view was magical.

The hotel was clean and ready for check-in, which we appreciated. Unfortunately, several service-related issues significantly impacted our stay. One recurring challenge was obtaining additional towels beyond the allotted amount per room. While not a major issue on its own, it became frustrating throughout our visit. The biggest disappointment was the rooftop restaurant. The service was consistently poor, and the staff’s lack of friendliness matched the overall experience. When we brought our concerns to the attention of hotel management, we were told that the restaurant was independently contracted and that there was little they could do to address the situation. As a guest, that distinction shouldn’t matter—the restaurant is part of the overall hotel experience. Additionally, we were informed that the restaurant remained open until 11:00 PM, with food service available until 10:45 PM. However, on multiple nights, the staff had effectively shut down operations by 10:10 PM and showed no interest in serving food or even drinks despite being well within the posted operating hours. A property that presents itself as a four-star hotel should deliver a consistent level of hospitality and service across all guest touchpoints. While the accommodations were clean, the lack of service and accountability fell well below expectations.

Nice place close to sea