SpringHill Suites by Marriott Birmingham Colonnade

Great proximity to the Summit. Room was cool and clean, and the bathroom was great. Breakfast wasn't perfect but still adequate.

There was one particular worker who was working when on the night of Friday, June 19th. I forgot his name, but he was a larger build white name. I wish I remembered his name because I hate to have had described him that way. Well, he was amazing and the sweetest. There was a softball team that came in and one of the women that the receptionist was assisting was extremely rude to to him. She snatched a card out of his hand and called him a stupid kid to some of the other coaches. It really made me mad because he was working so hard to fix the issue and she was an entitled _____. I pray that this review reaches the right person to that they can know that they have an amazing employee that needs a raise!! I’m sorry I don’t remember his name but please just review the schedule of who was working Friday night around 8 pm.

Check in was super easy! Was a very nice staff on night & morning. We didn’t have enough towels in our room but were able to get some quickly. The only downfall was that there was multiple stains on the bedding and couch. The pull out bed had a lot of stains as well. There was also hair in the bathtub. Other than that it was an excellent stay. Room was cold. Food was yummy and so was the coffee.

Great customer service front desk was very helpful