Four Points by Sheraton Beijing, Haidian

clean room, friendly staff, good furniture, comfortable bed sheet, quilt and pillow.

Room was relatively big and nice. Cleaning ladies are welcoming and did their jobs well.

It is reasonably priced. But it is a little bit old and it is better to be upgraded.

Walking in the Lobby is impressive. Check in was quick and efficient. After that things went downhill. Rugs in the room were dirty and stained, there was garbage in the furniture and nothing could make a/c work. The room was +23 when we checked in. Called an engineer who pushed buttons and said should be fine. Temp went to 25. Called again. Their suggestions were to open window. (Temp outside was even hotter), close the curtains and then they brought a fan which just blew hot air. In the end despite the hassle I spoke with Erin Xiang (?) at front desk and requested a different room. She was super helpful and found 3 to try. First 2 were exactly the same issue- no a/c. Finally number 3 (729) was winner with a/c functional. Hooray. However 2nd room was also dirty and there was trash in bathroom. Beds were also on the firmer side but after help from the maids we secured a second pluffy quilt which was a big help. Staff were very helpful. A shout out to Justin Liu for his skill in solving room service issues (none of our phones could order @ the room service menu) and keeping us in ice for beers.