Amani Hotel Suites & Spa

Since the building is old, it smells little bit. The location is good where its close the train station.

Nice clean property close to train station .Decent size rooms, good breakfast selection. Good AC unit which was greatly welcome on a very hot day. Easy walk to Medina area..many other restaurants in area for food choices.

Hotel had a very small pool to cool off but did not have lounge chairs. A small area with few table and chairs. Hotel did not serve any alcohol. Breakfast area was large and provided a good variety of items.

Staffing! I had such a disappointing experience with rhe staff. When I checked in, I paid the taxes due and paid for my airport shuttle. Upon checkout, the staff member told me I owed money. I corrected him. He became argumentative and then showed me the receipt. The receipt was for a DIFFERENT GUEST and then he acted like it was no big deal. Then, he asked for money AGAIN. I told him he had the wrong guest portfolio! I was getting upset and worried that there wouldn’t be a shuttle. It arrived late because the staff member at check in scheduled the wrong time. I was really stressed out and not a great way to begin a 24 hour travel day. Will never stay at this hotel again! Incompetent and rude staff members!!!!