Hampton Inn & Suites Cleveland Mentor

Pros: The staff was very helpful at check-in and check-out. Additional towels were provided at request. The room was clean, as were the public spaces. Breakfast was okay, typical of most hotels. The coffee/tea station in the lobby was appreciated. Cons: There was debris on one of the elevator floors that remained there for two full days. I'm fairly certain that a staff member must have ridden that elevator during that time but neglected to clean it themselves or directed another staffer to do so. The thing that bothered me the most was an odor throughout the hotel. It might have been a cleaner or deodorizer, but it was quite noticeable when exiting the elevators. One more thing: the bed was quite a bit higher than what we are used to.

I will definitely use this hotel again. Really nice place

This hotel was spotless. The staff was incredibly friendly and helpful, making it a great place to stop for a road trip.

Overall a good experience.