Extended Stay America Select Suites - Cincinnati - Florence - Airport

Called us and said we didn't have a reservation and told us to get out, we went down to desk and showed them the receipt of purchase.they found the reservation for our stay.

Clean room excellent staff great area overall wonderful stay

Yes, A/C was effective. Shopping closeby (walking distance) but did not have time...only an overnight stay. Everything was great except that the office doesn't open until 9 AM (needed to be on the road by 8AM) and no one answered the phone to help you. But, main problem with that was the key card was already deactivated before 8AM, which made it impossible to re-enter, unless someone let you in, so you can slide the keycard under the door of the room you stayed in. No instructions on how/where to return the keycard since there was a wooden slide down piece (like on a roll top desk) covering the office "window".

The place needs some cleanup