WoodSpring Suites Austin Northwest

They rooms the building the outside property is clean nice. The staff is very friendly and helpful. This is a home away from home. The beds are very comfortable. I love this place.

This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.

Very polite n comfortable

and the normal circumstances that would have been upset at the situation that occurred. I ended up leaving my room key in my room when I left to go to the store when I returned I ended up having to sleep in my car because I couldn't get a hold of anyone from the front desk but the next morning the staff Tiffany explain what happened and it was understandable as to why it happened. but before I could think about requesting to be or compensated for that night they already had offered it and so I just stayed an extra night which was in my plans anyhow so I have to say that they earned the five stars