Best Western Mangga Dua Hotel and Residence

The facilities and location are just right for me. There are a few things that bother me, but they are very minor. The staff are very kind. The food is also delicious, so you won't have any trouble with breakfast.

A Home Away from Home – Unforgettable Hospitality at Best Western Mangga Dua, Jakarta After a 28-hour flight, the warmth of Best Western Mangga Dua instantly erased my exhaustion. From the gatekeeper’s welcome to the bellman’s gracious help, every moment felt special. The true highlight was DEDE at the front desk. Recognizing my stay from 10 years ago, he welcomed me like family, upgraded my room to a suite, and sent fresh fruits—an incredibly thoughtful touch. His kindness continued throughout my stay, always ensuring my comfort. Beyond DEDE, every staff member, from housekeeping to the breakfast team, provided one-on-one service with genuine warmth—never expecting tips, only focused on guest satisfaction. I’ve traveled extensively, but I’ve never experienced such heartfelt hospitality. If this is how Best Western Mangga Dua treats its guests, I don’t just want to visit again—I’d love to live here! Thank you, DEDE! Thank you, Best Western! Thank you, Jakarta!

Good hotel ,with friendly staff. Clean and good value of money, cheap compared with other hotels. Only the breakfast needed to improve. Highly recommended

It’s okay for the affordable price.