Grand Hotel, Mumbai - Ballard Estate, Fort

Staff were incredibly helpful & pleasant through my short stay. Room was clean & breakfast fresh, as expected with an old property abit tired at areas but like the lift adds to the charm.

The room was spotless, the staff were always helpful and on point. Fresh water, tea and coffee each day. A large, quiet room. And a very quaint elevator, retaining the original feel of the building. Breakfast was included for us and it was simple but certainly adequate. Fruit, cereal, toast, muffins, omlettes and a good selection of Indian favourites. We ate dinner in the restaurant a few times. The food was always tasty, although not always the same as "home", but hey, it's India. If I wanted things to be the same, what's the point of travelling?

Wonderful staff who helped when my elderly father was sick. We stayed in a large family room, watch feels like a mini apartment, ideal for a family of three or four.. This is our second stay here.. The staff remembered us fondly from last year..it is located in a quiet, beautiful part of Mumbai and the hotel itself is an historic building..Will certainly stay again next time my family is in Mumbai.

We really enjoyed our stay at the hotel. The staff were very friendly and professional. We had a great experience and would definitely recommend this hotel!