Hotel 99 Pudu Kuala Lumpur

Facilities and service are up to expectations for the price paid. One thing I dislike is that a receipt wasn't issued promptly upon my payment for another night's stay. Other minor details the hotel could look into: (1) no TV guide was available for the TV in the room, or even a list of the channels; (2) only one hook inside bathroom for hanging clothes & towel; (3) water from basin must be controlled carefully or else it splashes powerfully; (4) having Hailam Kopitiam downstairs discourages me from exploring other eating places in KL. Ok this is just a joke! It's a compliment on the wide variety available at all hours. I've stayed at this hotel at least thrice now. Weather-permitting, the hotel is excellently located for exploring the Old Market, Berjaya Times Square, etc.

comfy and good service

Good and comfortable

The staff doesn’t have proper customer service. We call for new mug to have our coffee but they didn’t deliver it in our room.