Homewood Suites by Hilton Cincinnati/West Chester

Everything was beautifully set, my kids and family love it here especially the staff, the only thing that borders me was I have to come down to get towels at the front desk no house keeping after hours.

I like the staff at the hotel. I wasn't feeling well part of my stay dealing with spasms in my trapezius muscle. It was very painful so I stayed in my room in the morning and missed breakfast. The manager of the food service knew me from other visits and she missed me for breakfast time. When I made it down later she past me in the hallway and realized I had missed breakfast. So she got me some yogurts so I would have something to eat. She was very kind to me and went out of her way to see to my needs. I also had pleasant conversation with another employee in the elevator who expressed how happy the employees were to have me as a guest and that they enjoyed their jobs. They realize how important I as a guest are to them and they do the very best they can to serve me. I found this level of friendliness and helpfulness through my dealings with employees at the hotel and I will be back again many visits as my family lives hereby.

Great

Amazing renovation! Rooms were huge, clean, and we'll maintained. Who definitely stay again!