The Hills, St John

My wife and I stayed at 'Villa Poinciana' at The Hills for five nights for our 10th anniversary. The Hills location is far enough off the beaten path that there was not much noise or vehicle traffic in our area, yet close enough to be very convenient to get into Cruz Bay via a quick taxi ride of about five minutes. Though not far from town, I would not advise walking into Cruz Bay from this location, as the roads are quite steep with little room on either side of the road for foot traffic in many areas without walking on the road itself. The villa was extremely clean and as advertised. The view over Cruz Bay was simply amazing from the living room and balcony. I highly recommend this villa and The Hills in general. Scott, the on-site concierge, was friendly, very knowledgeable of the area, and a nice source of answers for any questions we had. We enjoyed chatting with him periodically and he was always sure to ask if we needed anything and how our stay was going. We had a wonderful time!

Amazing views! The villa had everything we needed including beach chairs, cooler, and beach towels. Also came with a villa kitty that hung on our porch with us every morning LOL. It was absolutely perfect!

Beautiful, high end condo-like suite with full kitchen and laundry. Beds were comfortable and it was very upscale homey.

Great location to Cruz bay and restaurants, shopping etc.. The villa was nice and views were outstanding. Staff was timely and courteous to our needs in ways they could be of assistance. Unfortunately we experienced several power outages (one over 24hrs) water outages and no internet connection for most of our trip. Although power outages and internet were of no ones fault, there needs to be measures put in place ex generators or power walls and upgrade to internet and availability before we would consider returning to stay. There were no mentions of compensation for the inconvenience, as a business owner i expected there to be, but that never happened. I have compensated customers for much less of an inconvenience, in a effort to keep customers satisfied