Hilton Haikou

Excellent customer service

My experience at this Hilton in Haikou was better than I expected. Strongly recommend this hotel to anyone for both business and pleasure.

Travelled with a big family and we enjoyed the big and spacious rooms that allowed us to stay comfortably. There was only one or two spots under the table that was dirty (we had to shift it to pick an item that fell). There are several types of bathroom. The ones with the bathtub beside the shower has more space and is more comfortable. The water pressure is good! Hotel staff were responsive and fast when we requested for items. Breakfast buffet had a good spread with a nice sea view in the restaurant. We had to take the lift down to level 1 to access a separate lift to the restaurant but we didn’t have to wait long for the lift so no complains about that. There are also several shopping malls nearby with a wide spread of food and shopping options. It is also quite near Qi Lou Old Street. Would come back to stay again if we visit the area. Do take note that if you drive, there are limited parking space. Might need to check with the hotel on that.

My entire family had a fantastic stay at our 2 bedroom suite. It comes with a large living room and CEO study room, way beyond our expectation. So comfy that we almost didn’t want to go out! Housekeeping was done promptly and professionally, it felt so good to return to a sparkling clean home after a hot day in the sun.