Courtyard by Marriott Kansas City Downtown/Convention Center

The hotel was nice. The checkin staff didn’t tell us what was available, like pool or gym. They kind of helped with downtown things but not much. We had no housekeeping at all in the 3 days we were there. They were supposed to come on day two but we were skipped. Also, it would be nice to have more soap and personal care items in the room. Breakfast was good except the coffee. The only choice was bold coffee. A medium or breakfast blend would’ve been a nice option. I had to buy a five dollar cup of coffee at Starbucks every day despite paying full price for the buffet. The girl working the area, Lydia, is your five star employee. She was always there, making sure that everything was picked up and clean. Overall a clean and comfortable place. There are changes that could help.

Very clean and great customer service

Room was clean, and staff were friendly and helpful in whatever we needed to include directions to our event. Having no complimentary breakfast was the only knock on the place but the bistro was pretty good although a bit pricey

Staff were very friendly.