Heaven Cave House

It was a nice and clean big family room in a cozy and cave hotel. Staff was friendly. In case you wanna book any other attractions they also help you. Garden is beautiful to hang out night time or after breakfast to sip your coffee. I really loved the place since it’s in the centre of Urgup!

The staff is simply fantastic. Aylin was concerned about us before our arrival and gave us the best room in the hotel. We even had a Hammam inside the room, thanks to Aylin who gave us an upgrade. Breakfast is the best we had in a hotel. The ladies in the kitchen are always preparing some nice surprise. The amount of food is even good for a cyclist. And the quality is excellent. Mustafa, the night receptionist was very welcoming too. He has interesting stories to tell and his English is perfect. The place itself is a 400 years old house and the rooms we received were actually caves. The hotel also offers Tours that are very well priced. No need to bargain.

The hotel was clean but also not. The bedding we had was very old, stained, and had hair. There also were multiple ants and spiders in the bathroom and a few ants crawling on the bed - which I guess is expected since it’s a cave hotel. We asked them to bug spray the room and to clean it. They didn’t clean it while we were out on our tour; maybe, they bug sprayed it. The staff is nice. Breakfast is good. We just wouldn’t stay again.