Marc Hotel Gili Trawangan

Staff amazing and friendly , food fantastic Location amazing This is the hotel to choose folks it’s perfect

Great central location in the heart of Gili. Staff friendly and willing to help (but need a bit of work on following through). The room was nice and the facility was good, but there were issues with the power (had tripped at several points in my room before arrival and staff couldn't organise a simple reset for 3 hours. May have been a comms breakdown, but I was very clear with the Receptionist who said she understood, I even showed her the fault). Wifi unstable and kept signing me out to the point of annoyance. Several power spikes taking the wifi offline as well, but that may had to do with work in area). A bit noisy with workers outside room hammering away in the arvo and the AC seemed to become very noisy in evening too. With all that said, I would stay there again if they change wifi providors / setup. 650K for an espresso was a rip off though. More expensive than my home country.

Great location and clean room

I really wanted to like this hotel and try to keep potistive after some issues but it is so hard to write a good review without pointing out some issues. The cleanliness of the hotel over all was disappointing. The pool seems as if they havent cleaned it in weeks. The room sheets were stained. It looked as if they used white out to cover some of the small stains. For two days we had no towels for our room. Literally zero. Not even to dry off after the shower or to dry our hands. Staff was nice though and the buffet breakfast was good.