Only gripe / complaints was the air conditioner ( cool unit ) it did not cool since 1) was not maintained , 2) exhaust hose has no outlet available and having window open for it defeats purpose. Other than that from retrieving the keys was a pleasure from a beautiful and helpful lady whom was very professional to leaving was Very VERY good.

Overall, our stay was pleasant. The apartment with a canal view was very charming and was in a great location. There are only three negatives to mention. 1. Do not accept the pre-arranged water taxi offer. We had heavy bags and prebooked through them, thinking we would get a good deal. We severely overpaid. They charged 100 Euro (!) for a 10 minute ride, that still involved 5 minutes of walking. The overall walk was only 12 minutes. If you can’t make the walk, there are numerous water taxis available for hire day of for only 50 Euro. We felt scammed. Not a great way to start a vacation. 2. If you are above 6 foot tall, you will hit your head on the ceiling beams. My husband is 6’4” and had to walk hunched over the entire visit. 3. Mosquitos. Just be prepared.

Nice location, would have been perfect but from the mosquitoes - not that you can do much about them but to keep the windows shut - warning!

Overall, we enjoyed our stay. The location was excellent, and the apartment was good. The smell of cigarette smoke was the immediate first impression, but thankfully, that dissipated pretty quickly, with some open windows. We used the fold-out couch and could not find the pillows the first night. We later discovered that they were hidden underneath the coach. FAQs, in English and Italian, would be a welcome addition. Perhaps a small binder on the coffee table. Best shower we experienced in Italy! That was a welcomed surprise!