Lotus Aroma Sapa Hotel

We arrived at 11pm from Hanoi and a staff was ready to help us with our luggages and checked us right in. The rooms were so clean, as were the bathrooms. When we woke up the next morning, we were pleased to see that our balcony was facing the mountains. It was gorgeous. We had a slight issue with the sliding door which got stuck but the staff were prompt to rectify the issue and it was fixed in no time. Communication was not a problem. The front desk staff spoke good English. The hotel faces a market and night market and is walkable to the city centre if you feel adventurous. Quite a distance to walk to halal restaurants but grab car/taxi is readily available. Loved our stay there. It exceeded all expectations! Thank you for the wonderful hospitality!

Thom and Jimi were great to deal with, the rooms were very nice but not to quit, breakfasts were really good and the location was very good!

Great location great accommodations and exceptional service

Internet was maintainable though trying to use the Tv streaming the movie selection's that were available was difficult due to spotty internet..it works for all items I carry on business trips such as Phones and Laptops..Other than that this place was 😍 the room was big the restroom was big definitely made us feel special the staff was awesome too