The hotel provided two private onsen baths that we could use for free. My family thus could had onsen together. However, the water was a bit hot during our stay (perhaps during summer time) so my 4-year-old son refused to enter the bath (he could enter the bath at another cooler onsen). The dinner and breakfast were served at room. There was a variety of food served. The taste was ok but not particularly impressive. The staff spoke limited English but they were very nice. The hotel was a not a new one but the stay was comfortable for me.

Staff were helpful and friendly, but we only spoke in Japanese so not sure if they accommodate guests from abroad very often. Food was ample and tasty (traditional Japanese foods) and served in the privacy of the room. Pillows are traditional Japanese style (small and somewhat hard) so I would recommend bringing your own pillow if you prefer a larger and softer pillow. Website is not clear, but rooms have sinks and toilets, but the bath (onsen style) is shared. Ample parking and great location.