The Signature Level at Grand Palladium Sicilia Resort & Spa

The drinking glasses were dirty most of the time. That was disappointing. The staff were lovely and pleasant. Dinner timings and options were limited. We were signature level and would have expected options for sea view, but those seemed to only be for the main building Food was okay.

The staff at the hotel was fantastic. Special shout out to Daniella at the Signature reception, Caterina at guest services, Giovanni Allegro in the restaurants and Dario, Alessia and Elissa at the Zentopia spa.

We had an amazing time at Grand Palladium. Normally I do not stay at such big hotels with an all inclusive offer. But I changed my mind. We travelled with a little kid and it was great. I did not expect the food to be that authentic and delicious. There was a huge offer and great variety. The rooms were cozy and clean. And the staff was really kind. So as a person who normally prefers smaller hotels and organizing everything by herself, I have to say, I would always come back. I can totally recommend Grand Palladium.

We tried booking at the Alacart restaurants our first day and nothing available, very unfortunate. Also our patio smelled like cat urine, so bad you couldn’t sit outside. Every day cat prints on our outside patio furniture. Overall the property was well maintained.